Travtech's Agent Booking Engine puts live pricing and availability in the hands of the front line agents. With over 40 cruise lines and 400 ships agents will have all available inventory at their fingertips. And, with more than 18 cruise lines offering live pricing and availability agents can quickly close the sale. Current promotions can also be displayed to the agents at the sail date level ensuring that they are offering the best options to their clients.
TravTech's Back Office Platform application is a comprehensive internet-based customer management, marketing and reporting system. The platform ties together the entire selling process by integrating leads, invoices, customer management and offers a robust reporting and reconciliation that allows agencies to truly keep track of their business.
The reporting tools incorporated into the Back Office Platform provide a host of options for agency owners and managers to keep track of their businesses. Both summary and detailed production reports allow them to manage their business from a high level in addition to keeping track of their individual agents. Different aspects of the business can also be managed including insurance sales, online activity, cancellations and more.
The group management application provides agencies with the ability to maximize the effectiveness of the groups that they hold. Whether they are promotional of affinity groups, the system easily keeps track of inventory, rates, amenities and tour conductor credits and the reconciliation feature ensures that an agencies is receiving all payments that they have earned.